You can complete and send your patient renewal to us in five ways:
- Renovaciones electrónicas (a través de EMR)
- MyAccredoPatients
- Electronic Referral
- Fax
- Teléfono
Rx Renewal Response (via EMR)
Accredo also supports electronic prescription renewal requests (called Rx Renewal) to complement our ePrescribing services.
If your office has RxRenewal enabled, no action is needed. Las solicitudes de renovación de Accredo se recibirán a través del sistema de registros médicos electrónicos, a diferencia de las solicitudes por fax. If your office has ePrescribing without RxRenewal, ask the EMR system administrator about enabling RxRenewal capabilities.
Certain therapies are not eligible for RxRenewal services at this time – therapies in these categories will continue to have renewals processed via fax from Accredo. In addition, certain therapies may not process as RxRenewal due to character length of certain fields, and will be processed via fax in those instances.
If you have questions about the RxRenewal process, please email us at ePrescribing@accredo.com
ePrescribe (via MyAccredoPatients)
To ePrescribe using our prescriber website, MyAccredoPatients.com:
- Log in or register at MyAccredoPatients.com
- Select “Electronic Referral” icon or navigate to Resources > iAssist
- You will be routed to iAssist, Accredo’s electronic referral service1 and be prompted to login or register
- Complete an ePA along with a new referral, or simply complete the prior authorization as a stand-along service if desired.
Electronic Referral
Send us an Electronic Referral.
Fax
Complete the prescription renewal form, download, sign, and fax to 888-302-1028.
Teléfono
To renew prescriptions by phone, please call 866-759-1557.
- 1Please note, prescriptions for controlled substances may not be sent via MyAccredoPatients.com or iAssist.